Bright Sky Privacy Notice

Last updated November 2023 

Welcome to Bright Sky UK! Your privacy is important to us, and we are committed to protecting and respecting your personal information. This Privacy Notice explains how Hestia collects, processes, and safeguards your data when you use our mobile application ("Bright Sky UK"). Please read this notice carefully to understand our practices regarding your personal information. 

It is important to be mindful of your own safety when using Bright Sky UK – please only use this app if you feel safe to do so. 

Definition of Personal Information 

‘Personal information’ refers to any information that can be used to identify you or that can be linked to you.   

Information You Provide 

When you use Bright Sky UK, you may choose to provide us with certain personal information, including: 

• Email address
• Information that you enter when using the ‘My Journal’ feature of the App

About your My Journal entries 

When you use the My Journal feature of the app and provide information, this information will not be saved onto your device, the app or our server.  We do not save or have access to any entries that you send using the My Journal feature.  

Your journal entries will be emailed to you if you enter an email address. We only request the email address to facilitate your record keeping of your entries using the My journal feature, but we will not keep a record of the email address or the content of the entries. You will need to provide the email address each time you use the My Journal feature of the app. 

Information We Collect 

2.1. Automatically Collected Information 

As you interact with the app, we may automatically collect information that is anonymous and aggregated including, but not limited to, the below.  

Actions such as: 

• The number of daily and monthly installs for V1, V2 and Vs1&2
• Opened Application
• Took assessment (V1 only)
• Start Assessment - Am I At Risk
• Complete Assessment - Am I At Risk
• Start Assessment - Friends/Family At Risk
• Complete Assessment - Friends/Family At Risk
• Start Assessment – Myths
• Complete Assessment – Myths 
• Called Advocate
• Called National Resource
• Searched for location - By Borough/Postal code/Other
• Searched By Current Location
• Clicked content link (in app text)
• Clicked Content Link (in menu)
• Sent Photo Journal
• Sent Text Journal
• Sent Video Journal
• Sent Voice Journal
• Called 999
• Open Guide - Online Safety Guide
• Open Guide - Sexual Consent
• Open Guide - Stalking & Harassment
• Open Guide - Forms of Abuse
• Open Guide - Types of Support
• Open Guide - How Can I Help
• Open Guide - Leaving Abusive Relationship

Users’ behaviours, such as: 

• The operating system of your device (Apple and Android) for V1 and Vs1&2
• Covert Mode Used
• Languages – English, Welsh Polish, Urdu and Punjabi

2.2. How We Use This Information 

We use your personal information for the following purposes: 

• To provide and maintain the app's
• To personalise and enhance your
• To improve our services and develop new features.

Disclosure of Your Information 

We do not share the information we collect with third parties. 

No data is transferred outside of the UK and the European Union. 

Legal Basis for Using Your Personal Information 

Here are the legal basis we rely on to use the personal information provided via Bright Sky UK, namely: 

• Performance of a contract – The use of your personal information may be necessary to allow you to download and use the App including to allow us to email your journal entries to you.
• Legitimate interests – We may use your personal information for our legitimate interests. When we process personal information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms.

Security and Data Retention 

We take the security of your data seriously and implement appropriate technical and organisational measures to protect your personal information. Please see Hestia’s privacy policy on our website: www.hestia.org/privacy-policy/ for further information on how we keep personal information safe and how long we retain personal information.   

Your Rights 

You have certain rights regarding your personal information. Please see Hestia’s privacy policy on our website: www.hestia.org/privacy-policy/ for further information on your rights. You also have the right to make a complaint to the Information Commissioner's Office at www.ico.org.uk/concerns/ 

Links to Other Sites 

The app contains links to external websites. Please note that when you click on these links, you are entering a website which may have a different privacy policy.  We encourage you to be aware of other third-party websites and their privacy notices.   

How to Contact Us 

If you have any questions, concerns, or requests regarding your personal information or this Privacy Notice, please contact our Data Protection Officer at Hestia Charity, Beaufort House, 15 St. Botolph Street, London EC3A 7DT, or email [email protected]. 

We appreciate your trust in Bright Sky UK and are committed to protecting your privacy. Thank you for using our app.